Is this Charlotte hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Charlotte hotel have a swimming pool?

Yes, this Charlotte hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Charlotte hotel?

Best-rates for the Charlotte hotel starts from $154 per night with includes Business Services, Bar, Guest Services, Parking, Pool, TV, Child Friendly, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Bedding/Linens, Wellness Facilities, Breakfast, Kitchen, Laundry, Air Conditioner, Security/Safety, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Charlotte hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Charlotte hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Charlotte hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Charlotte hotel?

Based on the information reported by the owner or manager, the Charlotte hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Charlotte hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Charlotte hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SpringHill Suites Charlotte Airport Lake Pointe | Hotel in Charlotte

9.4 (462 Reviews) | 1 Bathroom

Charlotte Hotel | SpringHill Suites Charlotte Airport Lake Pointe

Hotel in Charlotte

Hotel with free breakfast, near Billy Graham Library
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Towels

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Iron/ironing board

Energy-saving switches

LED light bulbs

Water-efficient showers only

Recycling

Breakfast

Free buffet breakfast available daily

Coffee/tea in common area(s)

1 bar

Coffee/tea maker

Microwave

Mini-fridge

Parking

Airport shuttle at scheduled times, on request

Free 24-hour roundtrip airport shuttle

Uncovered self parking on site (USD 10.00 per day)

Wheelchair-accessible parking available

Accessibility

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Assistive listening devices in meeting rooms

Wheelchair-accessible fitness center

Grab bar near toilet

Elevator

Transfer shower

Activities

Outdoor pool

Fitness center

Entertainment

Cable channels

General

24-hour business center

Meeting room

Grocery/convenience store

Water dispenser

Front-desk safe

Gift shop/newsstand

Elevator

Banquet hall

English

Spanish

Comprehensive recycling policy

No plastic drinking straws

At least 80% lighting from LEDs

Double-glazed windows

Vegan dining options

Comprehensive food waste policy

No plastic coffee stirrers

Vegetarian dining options

Smoke-free property

Biodegradable coffee stirrers

Guest Services

Grocery/convenience store

Laundry facilities

Mini-fridge

Microwave

Outdoor pool

24-hour front desk

Change of bedsheets (on request)

Laundry facilities

Change of towels (on request)

Dry cleaning service

Housekeeping (on request)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Policies

Check-in

Check-in time starts at 3:00 pm late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Uncovered self parking fee: usd 10.00 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Richard

Sep 14, 2025 10:06:52 PM

Review Score: 10

Summary: We were bummed when the copilot didn't show up for our trip to Grand Cayman. We missed our connecting flight and were stranded in Charlotte. The airline gave us a voucher for a dirty (but friendly) Microtel. This made us even more bummed. We left after 30 minutes and went to SpringHill Suites instead. Everyone was much friendlier and the place was spotless and clean. It felt great to be here.

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Room Arrangement

Room Info	Facilities
Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 2 Queen Beds (Mobility Accessible, Tub) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Queen Beds (Hearing Accessible) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Mobility Accessible, Tub) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 2 Queen Beds Room Size: m² 2 Queen Beds	General Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed (Hearing Accessible) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1