Is this East Forest hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at East Forest hotel?

Check-in time for East Forest hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the East Forest hotel have a swimming pool?

No, this East Forest hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in East Forest hotel?

Best-rates for the East Forest hotel starts from $94 per night with includes Accessibility, Business Services, Air Conditioner, Security/Safety, Guest Services, Parking, TV, Child Friendly, Fireplace/Heating, Entertainment, Internet, Laundry, Designated Smoking Area, Wheelchair Accessible, Sports/Activities, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is East Forest hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the East Forest hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the East Forest hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the East Forest hotel?

Based on the information reported by the owner or manager, the East Forest hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for East Forest hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay by Best Western Charlotte Matthews | Hotel in Matthews

| 6.8 (368 Reviews) | 1 Bathroom 12 Guests

East Forest Hotel | SureStay by Best Western Charlotte Matthews

Hotel in East Forest, Matthews

Located in Matthews and with Pebble Creek Golf Course reachable within 7 miles, SureStay by Best Western Charlotte Matthews provides express check-in and check-out, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 3-star hotel offers a 24-hour front desk and an ATM. Mint Museum of Art is 8 miles from the hotel and SouthPark is 8.3 miles away. All guest rooms at the hotel feature air conditioning and a desk. Guests at SureStay by Best Western Charlotte Matthews will be able to enjoy activities in and around Matthews, like cycling. A business center and vending machines with snacks and drinks are available on site at the accommodation. Spectrum Center is 9.2 miles from SureStay by Best Western Charlotte Matthews, while Freedom Park is 9.3 miles away. Charlotte Douglas International Airport is 14 miles from the property.

SureStay by Best Western Charlotte Matthews is located in Matthews.

This 93 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Business Services, Air Conditioner, and several others. This is a 3 star rated property and has over 368 reviews with the average score of 6.8 . Coming to Matthews and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 93 Bedrooms Hotel if you want to learn more about this place in Matthews. These details are authentic, as they are provided by our partner, booking.com.

This SureStay by Best Western Charlotte Matthews in Matthews is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay by Best Western Charlotte Matthews”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Parking

Parking on site

Parking

Free parking

Activities

Tour or class about local culture

Fitness center

Live sports events (broadcast)

Stand-up comedy

Fishing

Horseback riding

Live music/Performance

Cycling

Canoeing

Hiking

Windsurfing

Entertainment

Board games/Puzzles

General

Heating

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Elevator

Safe

Wifi in all areas

Smoke-free property

Guest Services

Vending machine (snacks)

Vending machine (drinks)

Shared lounge/TV area

ATM on site

Meeting/Banquet facilities

24-hour front desk

Express check-in/out

Fax/Photocopying

Daily housekeeping

Business center

Laundry

Dry cleaning

Invoice provided

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

Fire extinguishers

CCTV in common areas

CCTV outside property

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.07

Location:

7.8

Staff:

7.79

Facilities:

6.88

Comfort:

7.03

Cleanliness:

7.13

Steven

Dec 7, 2025 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with Sofa Bed - Non-Smoking Room Type: Quad 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker General Ironing facilities, Air conditioning, Interconnecting room(s) available Bathroom Hairdryer Living Area Desk Kitchen Microwave Media & Technology Cable channels Services Wake-up service
King Room Room Type: Double 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Ironing facilities, Air conditioning, Interconnecting room(s) available Bathroom Hairdryer Living Area Desk Kitchen Microwave Media & Technology Cable channels Services Wake-up service
Double Room with Two Double Beds Room Type: Quad 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker General Ironing facilities, Air conditioning, Interconnecting room(s) available Bathroom Hairdryer Living Area Desk Kitchen Microwave Media & Technology Cable channels Services Wake-up service
King Room with Bath Tub - Disability Access/Non-Smoking Room Type: Double 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Ironing facilities, Air conditioning, Interconnecting room(s) available Bathroom Hairdryer Living Area Desk Kitchen Microwave Media & Technology Cable channels Services Wake-up service